Proactive Technology Management and Support for Small to Mid-Size Law Firms

Our services are an easy and cost-effective solution for small to midsize law firms looking to to leverage technology to provide stronger legal services, reduce costs, maintain compliance requirements, and insure the security of their both firm and client data. 

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We can often deliver our ITEsquire solution to our new law firm clients within just a few days.

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Copyright © 2019 IT Esquire  is a service of HERO Managed Services LLC. All Rights Reserved
www.heromanaged.com13555 Automobile Blvd Ste 530, Clearwater, Florida 33762

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You Manage the Motions.
We'll Manage IT

You Manage the Motions. We'll Managed IT
Call Now (888) 744-3550

Unlimited Support

Our team handle service calls as they come in and coordinates service delivery from initial intake technical triage and information collection, dispatch, and live coordinate with your own internal team. 

24x7 Coverage

Our service team of certified technicians can cover basic support requests from user account management to remote diagnostics, and we work as far as you need to complete as much as possible before sending the request over.

Live Dispatching

Our team works as a team within your organization and after our initial triage process works within your organizations process to set the service expectations, coordinate dispatching, and if needed work with third party vendors. 

Network Monitoring 

Our team can also monitor and perform technical triage on any device within your remote management software, from as simple as alerting your team after a basic review, to taking action to attempt to resolve the issue. 

Learn How  Our IT Services  Can Save You Firm Time & Money.

Partnering with the right IT provider to support your firm and protect your customers data can do more than just save you time and money.

Near Instant Response

Our average answer time for the past 12 months is 19 seconds

Improve Performance

Give your engineers more time to solve tickets not take calls

Reduce Costs

Grow faster without the additional overhead

Increase Profits

Allowing your staff to focus on higher value tasks

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Average Answer Time

19 Sec

Average Call Time

3 Min

Caller Satisfaction

98.7%

Tickets Open Monthly

4,340

Get Your Best Preferred and Suitable
Pricing Plans and Options

Our plans are designed to provide a complete end-to-end solution covering all your technology including managing and supporting your IT needs, providing hosted VoIP telephone services with unlimited calling and enterprise features, to hosting the firms website and protecting you from cyber threats across all your devices. 

SOLO PRACTICE

$199/mo

IT + Phone + Web Services

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24x7 Proactive Management

Unlimited Remote Support

Unlimited Onsite Services

Unlimited Calling (US/Canada)

Unlimited Cloud Backup

Email Security

Website Hosting

FIRM SIZE 1-5

$599/mo

IT + Phone + Web Services

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24x7 Proactive Management

Unlimited Remote Support

Unlimited Onsite Services

Unlimited Calling (US/Canada)

Unlimited Cloud Backup

Email Security

Website Hosting

Backup Internet Service

FIRM SIZE 6-10

$1,299/mo

IT + Phone + Web Services

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24x7 Proactive Management

Unlimited Remote Support

Unlimited Onsite Services

Unlimited Calling (US/Canada)

Unlimited Cloud Backup

Email Security

Website Hosting

Backup Internet Service

Network as a Service

Priority Routing

What Are Our
Customers Testimonials

This should be used to tell a story and let your users know a little more about your product or service. How can you benefit them?

gave me what I needed very quickly along with some back-up ideas in case the first idea doesn't work well enough.

Danielle

Corporate Litigation Firm

Their team is patient, dependable and has always provided us with an answer or found a solution

Beverly

Family Law Firm

I am always amazed that every time I call to reach a live person I can understand and my problems resolved

Marcy

General Practice Firm

Call Now (888) 744-3550